CPS613/CP8205	Supporting Material for Lectures
	User-Centered Design and Usability Engineering

General User Centered Design

• Wikipedia: UCD
• Usability.gov: UCD
• Usabiliy First: Introduction to User-Centered Design
• Nectar User-Centred Requirements Handbook

International Standards (ISO) for Usability

• Wikipedia List of ISO standards
• Overview of International standards for HCI and usability
• International Standards for Usability Should Be More Widely Used Is a short guide to the main ISO standards for development processes focused on usability.
• ISO 13407: Human centred design processes for interactive systems This is a guide for project managers and is being renumbered as 9241-210.
• ISO 9241: Ergonomics of Human System Interaction" The 200 series contains Human system interaction processes.
• ISO/TR 16982: Ergonomics of human-system interaction -- Usability methods supporting human-centred design

• Wikipedia: Usability Engineering
• Usability Engineering Lifecycle
• The Tools and Methods section of Usability Net describes most phases of UCD, and includes a methods table summarizing which methods are appropriate under which constraints.
• Information and Design Usability Resources. This site contain very practical descriptions of how to run requirements, design and testing sessions with users.

Usability Engineering Portals

• Usability Body of Knowledge

Requirements Analysis

• 3-4 Requirements Analysis
• Nectar Handbook

Usability Evaluation (Testing)

Lecture Handouts

• 3-0 Usability Evaluation
• 3-1 Evaluation Planning
• 3-2 Usability Testing
• 3-3 Use Case and Scenario
• Scenarios

General Information

• Wikipedia: Usability Testing
• Scenario Testing
• usability.gov: Usability evaluation basics. This portal has a huge amount of resources related to usability and usability testing.
• Formative assessment in education
• Formative Evaluation vs. Summative Evaluation
• Suggested Reading for Usability Testing
• Reliability and Validity
• Hawthorne Effect
• Popular Usability testing & Prototype videos

Low Fidelity prototypes

• Wizard of Oz - Prototyping : Seinfeld
• Hanmail paper prototype NOTE how they fold and unfold the paper
• Interaction08 Paper prototyping NOTE how they used a cutout.
• iPhone app | paper prototyping NOTE how the are prototyping the iPhone with cutouts and also the use of transparencies to write.
• Trouble paper prototyping NOTE that they could have used a real die to simulate rolling the die instead of using paper.
• Usability Testing with a Paper Prototype NOTE how the subject is talking in a very useful way in this video.
• Magic Sauce Paper Proto-type
  NOTES
  1. how the entire user experience is being prototyped including the driving and the height of the vending machine
  2. how the subject is talking in a very useful way in this video
  3. how post-its are being used.

High Fidelity Prototypes

• Mail Spin
• Cell phone site

Interactions with Subjects

• Introduction (first 2 minutes)

Usability Testing Protocols

• All Protocols are described on this site under the "Testing" section in the left frame.
• Think Aloud and Co-operative Evaluation: explanation, video (start watching 5 minutes into the video)
  Sainsbury usability test
• Co-Discovery Protocol: explanation, video

Usability Labs and equipment

• Traditional Usability Lab Layout
• Usability lab at u-sentric
• Usability lab at Google
• Usability test with eye tracking

Usability Testing Material

• Templates and Documents from usability.org