Appendix C. Getting Technical Support

C.1. Remember to Sign Up

If you have an official edition of Red Hat Linux 9 and/or a Red Hat OEM partner kit, remember to sign up for the benefits you are entitled to as a Red Hat customer. To sign up, go to:

You will find your Product ID on the Registration Information Card in your Red Hat Linux boxed set.


For more information on how Red Hat's technical support staff can assist you, refer to the Red Hat Installation Support Services webpage at:

Information concerning Red Hat's service level agreements can be found online at:

You may be entitled to any or all of the following benefits, depending upon the Red Hat Linux product you purchased: